Destination AI: Hospitality Summit 2025

Don’t miss the second annual Destination AI Hospitality Summit—leading the way in AI-powered hospitality!

Sep 30, 2025

Destination AI Hospitality Summit 2025

Join us for the second annual Destination AI Conference, a one-day event tailored for the hotel industry, where we explore the transformative intersection of artificial intelligence and hospitality. This meticulously designed forum will feature speakers from leading hotel chains, technology firms, and renowned institutions, sharing real-world case studies and insights on how AI is reshaping the industry. Discover innovative applications of AI across various hospitality departments and hear success stories from technology providers and their clients.

Speakers

David Eisen

David Eisen

HOTELS Magazine

VP & Editor-In-Chief

George Roukas

George Roukas

Gaipan

President

Stuart Greif

Stuart Greif

Forbes Travel Guide

Executive Vice President, Chief Strategy, Innovation & Operating Officer

Nitin Sood

Nitin Sood

Homes & Villas by Marriott Bonvoy

Vice President, Product – Digital Innovation

Matt Schwartz

Matt Schwartz

Sage Hospitality

CTO

Laura Calin

Laura Calin

Oracle Consumer Industries

Senior Vice President

Adam Harris

Adam Harris

Cloudbeds

CEO

Vaughn Davis

Vaughn Davis

Hyper Nimbus

Founder & CEO

Cara Whitehill

Cara Whitehill

Thayer Venture Partners

Vice President

Al Lagunas

Al Lagunas

Levee

Co-Founder & CEO

Paulo Carvao

Paulo Carvao

Harvard University

Senior Fellow, Tech Policy & Entrepreneurship

Harman Singh Narula

Harman Singh Narula

Canary Technologies

CEO & Co-Founder

Gilad Berenstein

Gilad Berenstein

Brook Bay Capital, LLC

Founder

Lindsay Liszewski

Lindsay Liszewski

Choice Hotels

Vice President, Business Intelligence and Analytic Services

Jeff Thoman

Jeff Thoman

Salesforce

Senior Regional Vice President - Travel, Hospitality, & Leisure

Anil Aggarwal

Anil Aggarwal

Milestone

CEO

Blaire McCoy

Blaire McCoy

Traversing.AI

Co-Founder & Chief Revenue Officer

Larry Fretz

Larry Fretz

Info-Tech Research Group

Senior Managing Partner, Gaming & Hospitality

Cynthia Czabala

Cynthia Czabala

IHG Hotels & Resorts

Vice President, AI & Innovation

Josh Dow

Josh Dow

Wyndham Hotels & Resorts

Vice President, Hotel Technology Strategy

Carolyn Corda

Carolyn Corda

Deloitte

Managing Director, Travel, Hospitality, and Service

Greg Land

Greg Land

Amazon Web Services (AWS)

Global Industry Leader – Hospitality

Gopakumar Menon

Gopakumar Menon

Highgate

Executive Vice President, Revenue & Distribution

Ravi Evani

Ravi Evani

Publicis Sapient

GVP Technology

Luis Segredo

Luis Segredo

Hapi

CEO

Nasim Binesh

Nasim Binesh

University of Florida

Assistant Professor, Department of Tourism, Hospitality, and Event Management

Carrie Spooner

Carrie Spooner

Rio Hotel & Casino, Las Vegas

Senior Vice President of Revenue Operations & CRM

Richard Valtr

Richard Valtr

Mews

Founder

Walid Achi

Walid Achi

Fort Partners

CIO

Raymond Boyle

Raymond Boyle

Hyatt Hotels

Vice President, Data, Analytics, AI, and Strategic Insights

Gaurav Sharma

Gaurav Sharma

Mosaic

Founder & CEO

Mark Fancourt

Mark Fancourt

TravHoTech

Principal Consultant & Co-Founder

Chris Smith

Chris Smith

Kipsu

CEO & Co-Founder

Matthew Wilson

Matthew Wilson

Hilton

Vice President, Analytics, Data Science & BI

David Poprawka

David Poprawka

Infor

Senior Director of Hospitality Strategy

Brad Brewer

Brad Brewer

Agentic Hospitality

Chief AI Officer

Jordan Hollander

Jordan Hollander

Hotel Tech Report

Co-Founder

Alex Bainbridge

Alex Bainbridge

Autoura

CEO & Founder

Douglas Rice

Douglas Rice

Hospitality Technology Next Generation

Founder & CEO Emeritus

Michael Caruso

Michael Caruso

BluIP

Hospitality Sales

Will Gilbert

Will Gilbert

Bodhi

Co-Founder

David Todd

David Todd

White Lodging

Chief Information Officer

Frank Pitsikalis

Frank Pitsikalis

Agilysys

SVP & Chief Marketing Officer

Aman Shahi

Aman Shahi

Canary Technologies

Vice President, Product

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Schedule

8:00 AM – 9:00 AM Registration & Breakfast
9:00 AM – 9:05 AM Opening Remarks
9:05 AM – 9:20 AM AI & The Future of the Hospitality Tech Stack
Speaker: Harman Singh Narula, Canary Technologies
9:20 AM – 9:50 AM 2025 AI Outlook for Hospitality
Moderator: David Poprawka, Infor
Panelists: Laura Calin, Oracle Hospitality; Greg Land, AWS; Jeff Thoman, Salesforce; George Roukas, Gaipan
9:50 AM – 10:20 AM Operator Insights on Solving Real Hotel Challenges with AI
Moderator: Gaurav Sharma, Mosaic
Panelists: Matt Schwartz, Sage Hospitality; Vaughn Davis, Hyper Nimbus; David Todd, White Lodging; Gopu Menon, Highgate
10:20 AM – 10:35 AM The Impact of AI on the Hospitality Customer Journey
Speaker: Anil Aggarwal, Milestone
10:35 AM – 11:05 AM Break
11:05 AM – 11:35 AM Luxury Guest Experience, Reimagined with AI
Moderator: Gilad Berenstein, Brook Bay Capital
Panelists: Carolyn Corda, Deloitte; Will Gilbert, Bodhi; Walid Achi, Fort Partners; Frank Pitsikalis, Agilysys
11:35 AM – 11:55 AM AI Action Plan: What It Means for the Hotel Industry
Speaker: Paulo Carvao, Harvard University – Mossavar-Rahmani Center
11:55 AM – 12:25 PM Emerging Technologies Driving Efficiency and ROI with AI
Moderator: Jordan Hollander, Hotel Tech Report
Panelists: Al Lagunas, Levee; Adam Harris, Cloudbeds; Richard Valtr, Mews; Luis Segredo, Hapi
12:25 PM – 1:30 PM Lunch
1:30 PM – 1:50 PM How AI plus Self-Sovereign Identity Can Drive True Personalization
Speakers: Douglas Rice, HTNG; Alex Bainbridge, Autoura
1:50 PM – 2:05 PM Winning Brand Choice When AI Agents Do the Picking
A technology leader’s playbook for agent-ready travel brands.
Speaker: Ravi Evani, Publicis Sapient
2:05 PM – 2:30 PM AI in Gaming – Smarter Casino Ops
Moderator: Larry Fretz, Info-Tech Research Group
Panelists: Mark Fancourt, TravHotech; Nasim Binesh, University of Florida; Michael Caruso, BluIP
2:30 PM – 2:55 PM Break
2:55 PM – 3:25 PM Conversational AI in Hospitality: Converting Guest Chats, Texts & Calls
Moderator: Cara Whitehill, Thayer Investment Partners
Panelists: Blaire McCoy, Traversing.ai; Aman Shahi, Canary Technologies; Chris Smith, Kipsu; Carrie Spooner, Rio Hotel & Casino
3:25 PM – 3:40 PM Agentic Hotel Distribution: Owning the AI Era of Travel
Speaker: Brad Brewer, Agentic Hospitality
3:40 PM – 4:20 PM How Hotel Chains Are Deploying AI Today
Moderator: Stuart Greif, Forbes Travel Guide
Panelists: Lindsay Liszewski, Choice Hotels; Ray Boyle, Hyatt; Matthew Wilson, Hilton; Josh Dow, Wyndham Hotels & Resorts; Cynthia Czabala, IHG Hotels & Resorts; Nitin Sood, Homes & Villas by Marriott Bonvoy
4:20 PM – 4:30 PM Closing Remarks
4:30 PM – 6:00 PM On-Site Reception
Drinks, appetizers, and networking with speakers, sponsors, and fellow attendees.

Date & Time

September 30, 2025
8:00 AM – 6:00 PM

Location

National Housing Center
1201 15th St NW, Washington, DC 20005

Hotel Block Information

We’ve secured a limited number of discounted rooms at Hotel Zena for conference attendees, a short walk from the National Housing Center.
Hotel Zena: 1155 14th Street NW, Washington, D.C.
Special Rate: $249 per night + taxes · Parking: $35 per night
Available Dates: September 29 – October 1st · Book By: 9/3 to secure the discounted rate.

Thank you to our 2025 sponsors!

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